GONEO - German web hosting in the detailed test

GONEO - German web hosting in the detailed test

GONEO is a relatively new, resident web hosting provider from 2006.In addition to Shared Hosting tariffs, you will also find dedicated servers, as well as email hosting and the possibility to register domain names.But what makes this, still relatively new, web hosting providers so special and why trust around 15 worldwide.000 customers Goneo?You will find out that and much more in our detailed experience report.


What does Goneo offer?

First of all, Goneo offers classic shared web hosting.The special feature is that all tariffs only use SSD hard drives.This means that Goneo is more likely to settle at the premium web hosting providers.Otherwise you can also find web server tariffs with managed servers at Goneo for relatively cheap money, a homepage kit and the possibility to host your email and your domain via GONEO. Wie du also bereits erkennen kannst, ist das Angebot relativ groß, wenn auch deutlich überschaubarer als zum Beispiel 1 & 1 IONOS.

Shared web hosting

If you don't want to spend a lot of money on web hosting, Shared Hosting is the best choice.This form of inexpensive web hosting places your website on a server with other websites.This shares your website the server resources with others, but also the costs. Shared web hosting ist wohl die beliebteste Form des Webhostings.Goneo offers you a total of four different tariffs for classic shared web hosting.The cheapest plan begins from € 2.99 per month.

Dedicated web hosting

If your website needs many system resources, dedicated web hosting is the best choice.With dedicated hosting, you use all the resources of the server without restrictions because your website is located on your own server.As a result, the performance and the price are of course correspondingly high.Another advantage is that you can configure a dedicated server maximum.At Goneo there are three different managed server hosting plans for dedicated web hosting.The cheapest plan is really cheap at € 21.99 per month and therefore even an alternative for smaller companies.Usually dedicated web hosting is more aimed at professional users and large companies.

Homepage kit

More and more web hosting providers are offering homepage construction boxes, in addition to their traditional hosting tariffs. Der Vorteil eines Homepage kit ist, dass er die einfache Erstellung einer Webseite, ohne Coding Kenntnisse ermöglicht. Nutzt du den Homepage kit sowie die Domains eines Webhosting Anbieter ist das eine Möglichkeit, all deine Webseiten Bedürfnisse von einem einzelnen Anbieter abzudecken.So you don't have to deal with tariffs for the domain, web hosting and possibly websites design individually. Auch Goneo bietet einen Homepage kit an. Der Homepage kit von Goneo nennt sich easyPage und bietet dir zwar grundsätzlich einige nette Features, ist aber nicht mit einem spezialisierten Homepage kit Anbieter wie Wix zu vergleichen. Möchtest du also unbedingt einen Homepage kit nutzen, raten wir dir unseren Erfahrungsbericht von Wix, einmal genauer anzusehen. Ansonsten kannst du natürlich auch einen Homepage kit innerhalb von WordPress nutzen.You can find out more about this here.

Experience report Goneo

In the following report we take a closer look at the best features of Goneo.Of course we start at the front, with the setup and operation and check everything from performance to support.With us you will find out all the advantages and disadvantages that Goneo Webhosting offers.At the end of our experience report you will also find a tariff overview that should help you find the guaranteed best plan for you.

Now directly to Goneo

Registration and administration

The GONEO website is very clearly designed, which should not take long for the registration process.After you have decided on a tariff, you can register with your new login information in the Goneo customer center.There you can manage your contract and technical aspects of your web hosting.

The main menu is located on the left and is very clearly designed.You can add extras such as domains, email and more without any problems.You can also do technical configuration directly here in the customer center.So you can add or remove FTP and SSH access with just a few clicks.Other providers usually divide them between technology and administration, at Goneo you do without it.In fact, this decision does not lead to any information overload, but makes a lot easier in everyday life.


As mentioned a little further above, Goneo Webhosting is more likely to settle with the premium providers.Many extras are already included in the normal tariffs.Even in the cheap shared web hosting tariff of the web hosting kit is completely free for 30 days.All common CMS (content management systems) such as WordPress, Joomla, Drupal and more can be installed in all tariffs with a single click.By the way, this function is called Clickstart at Goneo.In addition, the web hosting provider only offers fast SSD hard drives in its shared web hosting tariffs.A free SSL certificate and unlimited bandwidth are also included in all tariffs.However, it should be mentioned briefly here that the SSD guarantee only applies to the shared web hosting tariffs, but not for the web server, i.e. dedicated serverhosting.This also explains the low price of the web server tariffs.It is somewhat disappointing that Goneo does not allow you to use external email hosting domains and that the management of external domains is not really possible.So if you want to host Goneo without compatibility problems, you should also be willing to use the email and domain offers here.Unfortunately, we also miss other services with this provider.So there are no automatic fuses accessible to you.GONEO creates backups at regular intervals, but you can only use them after written demand.For a rather new web hosting provider, this looks very old -fashioned and unnecessarily complicated.


Im Kundencenter findest du unter „Service & Hilfe“ bei Goneo ein relativ ausführliches FAQ und weitere Kontaktmöglichkeiten.In addition to email, there is also real-time customer service by phone.Unfortunately, the provider does without live chat.Support is of course in German at Goneo, it can be reached from Monday to Friday between 9 a.m. and 6 p.m..In our test we didn't have to wait long for a support employee to register by phone.Unfortunately there are some reviews on the Internet that are not very satisfied with Goneo's customer service.In our test, however, we could not see any rough problems.

Technical details

Of course, the technology from a web hosting provider is also important.Hardly anything is more important than the speed and the uptime of your website.Both influence both your search engines ranking (SEO) and the satisfaction of your customers.If you want to host a successful website, you have to make sure that it loads quickly and is always available as possible.An analysis by Google shows that 53 % of all users leave your website if they do not load within 3 seconds.Particularly modern websites with many media files such as pictures or videos can slow down the loading time of your website, all the more important that you choose the right provider. Leider enttäuschen besonders Budget Shared web hosting Anbieter besonders im Thema Performance häufig.

During our GONEO test, we have not been able to determine any problems at both speed and uptime.Although there is no uptime guarantee in the SLA, the provider promises you an average uptime of 99.8th %.The good news is that Goneo was able to convince in our test with good loading times and a small number of failures.

Expensive awakening

As with most providers, unfortunately, Goneo also attracts with very cheap tariffs at the start of the contract, which, however, quickly become expensive when extended.As an example, the cheap “web hosting start” tariff costs only € 1 per month in the first 10 months.After the first ten months, however, the costs triple to € 2, € 99 per month.The whole thing looks similar in other tariffs.

Tariff overview

As already mentioned, GONEO offers two different web hosting options to choose from.There are also very good offers from time to time.So you currently save yourself the set-up fee and pay a significantly reduced price for the first ten months.In the following section I present the prices of the shared web hosting and the dedicated web servers.Otherwise, GONEO also offers email hosting and domains.You can buy the tariffs either for 1 month or 12 months, although these are of course cheaper with a longer contract term.

Web hosting tariffs

Insgesamt gibt es vier verschiedene Web hosting tariffs.Everyone is currently available without a set-up fee and they all come with SSD hard drives.


Web hosting start

Web hosting professional

Web hosting Premium

Web hosting Ultra






Web space



100 GB SSD

200 GB SSD

Free domain





FTP accounts





Email accounts

30 GB

50 GB

75 GB

100 GB

Email storage space





MySQL5 SSD databases



Goneo – Deutsches Webhosting im ausführlichen Test



SSH access





SSL certificate





Registration price

10 months: 1 € per month.Then € 2.99 per month.

10 months: € 2 per month.Then € 5.99 per month.

10 months 5 €.Then € 8.99 per month.

10 months 8 € per month.Then € 17.99 per month.

Web server tariffs

A powerful managed server enables you to use all the resources of the server. Leider bieten die Managed Server, anders als die Web hosting tariffs keine SSD Garantie.The web servers also cost all 8.99 € set-up fee.


Web server Start

Web server professional

Web server Premium






2x vcore

4 vcore

9 VCore CPU

Storage space

200 GB HDD

400 GB HDD

800 GB HDD

Maximum web projects





3 GB

6 GB

12 GB

Registration price

€ 21.99 per month

€ 34.99 per month

€ 59.99 per month

Conclusion on Goneo Webhosting

GONEO is still a relatively new company for a web hosting provider.The German company attaches particular importance to high-quality servers, with modern SSD hard drive stores, which are really fast and also offer a good uptime.Unfortunately, there are no many small amenities that are available from larger providers, such as the simple way to restore a baking-up.You also feel forced to buy the e-mail hosting and domain name from Goneo to avoid compatibility problems.For such a young company, however, the provider is already doing a lot right.The prices are particularly cheap compared to the competition.Customer service was also very satisfactory in our test, which, however, disturbed us a bit, are the only very limited support times and that no live chat is currently being offered.Otherwise we can recommend Goneo without hesitation!

Now directly to Goneo

Common questions about Goneo Webhosting

Is Goneo good?

Yes! Goneo ist zwar noch ein relativ neuer Anbieter von Webhosting Services, ist aber besonders in Sachen Performance und Uptime seiner Server bereits sehr vielversprechend

How expensive is Goneo?

Goneo is one of the cheapest providers of web hosting.Especially with a new contract there are really good offers. Wie aktuell der Web hosting professional Tarif für 2 € pro Monat für 10 Monate.When extending the contract, however, you should be careful, as the prices sometimes rise sharply.

Does Goneo have a money back guarantee?

no.Unfortunately we could not discover a money-back guarantee.In his own FAQ, the provider writes the following: For private customers there is occasionally a money-back guarantee.

Which Goneo tariff is the best for me?

It is best to start with a cheap tariff and upgrade it if necessary. Bereits die sehr günstigen Tarife Web hosting start und Web hosting professional sollten für die meisten ausreichen.

Use Goneo Cpanel?

no.You control the most important functions and settings of your website and your tariff via the in -house customer center.This is very clearly designed.

Is Goneo safe?

Yes.GONEO attaches great importance to the safety of your website and your own server. So ist zum Beispiel ein SSL-Zertifikat in allen Web hosting tariffsn kostenlos enthalten.

Where does the Goneo company come from?

Goneo is a relative young German company based in Minden.

Does Goneo have German servers?

Yes, als deutsches Webhosting Unternehmen besitzt Goneo natürlich auch deutsche Server.

About Kevin Benckendorf

Kevin Benckendorf grew up in Germany, but at home in the world.His passion is the latest technology.Whether hardware or software.He is always up to date and tests the best new releases for you.

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