WhatsApp and Facebook paralyzed for hours: This is how the mega blackout occurred

WhatsApp and Facebook paralyzed for hours: This is how the mega blackout occurred

Internet providers are also affected by the disorder

During the night, the group commented on the cause of the complete failure: "We would like to make it clear that we believe that the main cause of this failure was a faulty change of configuration."According to this, the configuration of the decisive routers that regulate data traffic between the company's data centers.There was an error and data traffic had broken off.As a result, the different services of the company would no longer have worked.According to Facebook, however, Facebook has no indication that user data had been affected in any way.Facebook announces in the position: "Our services are now online again and we are actively working on bringing them back to regular operation."

WhatsApp: Problems sending messages

An unusually long total failure hit billions of users from the online network on Monday.For the Waschasapp trade fair service alone, more than 150,000 fault reports were temporarily received on the "Allestörungen.de" portal.While Facebook initially did not comment on the causes of the disorder, experts typed a configuration error in the network infrastructure, which made all Facebook services unreachable.

With WhatsApp, there were primarily problems with the server connection, when sending messages or operating the app itself.There are similar difficulties when using the Facebook app.There are also connection problems here.On Instagram there are problems when charging the feed, the app and loading stories.

But not only the social networks were affected by the massive disorders.At "Allestörungen.de" Internet providers also appeared among the problem portals.

IT experts assume DNS problem

For some web experts, it looked like a problem with the DNS service.Among other things, this service ensures that website names typed with letters are translated into the IP addresses so that they can be controlled.

Two IT security experts from Facebook told the New York Times, a cyber attack as the trigger of the problems.Because the technology behind the group's individual apps is too different to bring them all offline at the same time with a cyber attack.

DNS disorders always happen.In July, one of them had ensured that numerous websites were not available at times.At the time, the trigger was problems with the web service provider Akamai.The centralization of the network infrastructure for large providers ensures that the failure of a company can tear the same number of services and websites.

Even in early June, numerous websites worldwide had not been available for around an hour after a disturbance at the Cloud service Fastly.At that time, the British government side, the Reddit platform and the news portals of the "Guardian", the "New York Times", the "Financial Times" and the French newspaper "Le Monde" were affected.

There were also massive problems with Vodafone, O2 and Telekom

WhatsApp und Facebook stundenlang lahmgelegt: So kam es zum Mega-Blackout

Vodafone users, for example, reported problems with the mobile Internet, but also with a landline cable and landline DSL.At Telekom it didn't look better: According to "Allestörungen.de", there were also difficulties with the landline internet, some users even recorded a "total blackout".And O2 users also register disorders in the mobile and the landline internet.

In the meantime, it is clear: the social media problem affected not only users in Germany, but also people in other parts of Europe, the USA, Australia and Asia.On the portal "Down Detector", the English -language version of "Allestörungen.de", there were corresponding fault reports in Syria, Belgium, Thailand, India, Romania, Turkey, Norway, Brazilia, Hong Kong or Bali.

For some Swiss people, even Twitter seemed to be unavailable.A Facebook spokesman already announced that the problem was aware and are working on a solution.

Facebook employees didn't even get into their conference rooms anymore

However, this project was apparently made more difficult by the fact that the employees could not even get into the conference rooms.At least NBC journalist Kevin Collier reported on Twitter.Access to the halls is therefore linked to the Internet.However, Facebook is currently cut off.Internal communication apparently no longer worked.

Interfestation around Facebook domain

Reports are currently also causing a vortex on the net that the domain www.facebook.com is currently for sale.The investigative side domain tools actually lists the Facebook domain as still available.So you can buy them.It is unclear how the domain made there and also whether you can really acquire it.Domain tools only refers to a partner where you can buy the domain.However, the link leads to a domain purchase service where you can only make an inquiry.

Twitter users take social media failures with humor

Meanwhile, the hashtags #whatsappdown and #Facebookdown tried on Twitter.Anyone who reads through the numerous contributions that were written under the motto recognizes that most users took the massive social media disorder with humor.A user wrote: "Facebook, Instagram and WhatsApp were eliminated!"

Another commented: "Twitter is always the last survivor."

Some users in turn shared images at a loss.Over the articles, sayings such as "The Instagram intern, how he tries to find out which cable he has pulled out" or "Mark, how he tries to remove the Facebook, Instagram and WhatsApp chaos".

Zuckerberg is already losing $ 7 billion on WhatsApp, Facebook and Instagram

Even before the fault, the Facebook share gave in significantly.After the break -in at around 6 p.m. there was a significant collapse.And that costs Facebook founder Mark Zuckerberg, above all, a lot of money.As the US news broadcaster Bloomberg reports, the assets of the tech genius have shrunk by $ seven billion within a few hours.A Twitter user calculated: "The advertising revenues of the last year (for Facebook websites) were $ 84.2 billion. For every minute in which Facebook is not available, they lose around $ 160,000 or $ 2,670-Dollar per second. "

In the meantime, the paper has caught up again and lists at $ 326.Facebook works for over seven hours to get the services going again."We have network problems" and the teams worked as soon as possible, technology director Mike Schroepfer wrote on Monday on Twitter.